Oildex is committed to safeguarding the privacy of client information. We know that security is a paramount concern, and accordingly, we use multiple levels of security to protect client data. This policy describes the types of information that may be collected from clients and other users of our website and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy is divided into the following sections:

  • General website user information.
  • Private information about our clients.
  • Legal Disclaimer.
  • Links to third party information.
  • Proprietary Data.
  • Cookies – What are they and how are they used?
  • Cookies – What happens if you disable cookies from this site or an Oildex system?
  • How can clients access, update or delete their information?
  • What security procedures are in place to protect the privacy,loss, misuse or alteration of client data?
  • Contract Variance.
  • Disclosure of information.
  • Children under the age of 13.
  • Policy Consent
  • Data Protection Officer

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website or its related services, you agree to this privacy policy. This policy may change from time to time (as described below). Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

It is our policy to post any changes we make to our privacy policy on this page [with a notice that the privacy policy has been updated on the Website home page]. The date the privacy policy was last modified is identified at the top of the page. You are responsible for periodically visiting our website and this privacy policy to check for any changes.

    1. General website user information.

      This website and Oildex applications use information gathering tools including cookies and other similar technology. If you do not consent, please do not use them. Oildex logs certain information from the browser sessions of its website users when they visit the Oildex website. This information includes a user’s domain name and IP address, browser version, operating system, information collected through cookies or other tracking technologies, the URL the user came from, the pages the user visits within the Oildex website, and the URL to which the user goes upon leaving the website. This information is used in an aggregate form only, to monitor website performance, audience size, utilization of features and services, traffic trends, and browser versions.

    2. Private information about our clients.

      Private information about our clients must be gathered to set up the client’s account within the Oildex transaction system. General information such as names, mailing address, phone numbers, email address, and IP address are required to enable transactions between Trading Partners within the Oildex system. This information is used strictly within the domain of the Oildex system, and for Oildex related communication. Except as described in Section 8, “Disclosure of information,” below, Oildex will not make its client list available to any other company or individual without your prior consent. Oildex may also use client contact information for billing purposes, newsletters, notification of Oildex service updates, and other business-related communication.

      Non-registered customers may on occasion submit personal information on an online form to request product information, or to enroll in a seminar. This information is treated with the same guidelines as we treat our client data.

      Fundamentally, we try to treat your personally identifiable and other sensitive data the same way we would want our service providers to treat our data.

      We also use Google Analytics, a web analysis service provided by Google, to better understand your use of our Site and services. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to visiting. Google uses the data to track and examine the use of the Site, to prepare reports on its activities and share them with other Google services. Google may use the data collected on the Site to contextualize and personalize the ads of its own advertising network. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. Google offers an opt-out mechanism for the web available here.

    3. Legal Disclaimer.

      Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. We may also may also be required to disclose personal information if Oildex merges with or is acquired by a third party.

    4. Links to third party information.

      The Oildex website aggregates information derived from the World Wide Web and other resources. We have made an earnest effort to use only the most reliable sources of information and to keep the information current. However, we cannot guarantee the accuracy of the information derived from third-party sources.

      These materials are provided by Oildex as a service to its users on an “as is” basis and may be used for information purposes only. Oildex assumes no responsibility for error or omissions in these materials. Oildex makes no commitment to update the information contained herein. Oildex makes no, and expressly disclaims any, representations or warranties, express or implied, regarding the Oildex website, including without limitation the accuracy, completeness, or reliability of text, graphics, links, and other items accessed from or via this Website. No advice or information given by Oildex or any other party on this website shall create any warranty or liability. Oildex does not warrant or make any representations regarding the use or the results of the use of the materials in this site or in third-party sites in terms of their correctness, accuracy, timeliness, reliability, or otherwise. Under no circumstances shall Oildex or any of its affiliates, respective partners, officers, directors, employees, subsidiaries, agents, or parents be held liable for any damages, whether direct, incidental, indirect, special, or consequential damages, and including, without limitation, lost revenues or lost profits arising from or in connection with the use, reliance on, or performance of the information on this website.

    5. Proprietary Data.

      Oildex is a customer centered Application Service Provider. We recognize that customer data including but not limited to Invoices, Joint-interest Billings, production data, and revenue check stub information that resides on our database servers is the proprietary property of our customers and/or their data providers, and we commit that we will not compromise this entrusted data or resell it to a third party. In addition, we recognize and share the concerns of our customers about the potential of data mining of this proprietary data, and we will not perform data studies comparing the specific performance of any individual identified customers without the express written consent of the customers identified.

      We reserve the right to show “aggregate” statistics of total throughput by product on our website for marketing, industry study groups, and capital raising events. Efforts will be made to assure that individual companies will not be recognizable in these aggregate statistics. Oildex also reserves the right to use data where companies have given explicit permission.

    6. Cookies – What are they and how are they used?

      A cookie is a piece of textual data stored on the user’s device that can be used within and across browsing sessions. There are two types of cookies – session cookies and persistent cookies. Session cookies are automatically removed once a user closes the browser. Persistent cookies are small text files stored on the device for an extended period of time, such as remembering that a user prefers that a page section expanded or collapsed. While persistent cookies are used to improve the user’s experience of the website, Oildex does not expose personal or business data through its use of them. You can choose to manage the cookies we use by adjusting your internet browser settings at any time.

    7. Cookies – What happens if you disable cookies from the site or an Oildex system?

      Preventing cookies is likely to impact your user experience and could stop you from using certain services provided in this website or another Oildex application.

      If you choose to disable cookies, we cannot guarantee how the operation of this website or another Oildex application will perform during your visit. It will also affect our ability to improve our products, making changes to address your user preferences.

    8. How can clients access, update or delete their information?

      Registered customers each have their own User ID and password, and each user must sign on with the correct ID and password to enter the Oildex system. Passwords are encrypted and cannot be accessed. If a customer forgets their password, the administrator must create a new one. The company’s administrator maintains each user’s profile information. Members see only information authorized for their use. The company’s administrator also sets up each user within the system, sometimes with the assistance of Oildex support personnel. Users that do not have administrative rights may only access their own profile information. Contact your company’s administrator to clarify which rights you have within the system. A detailed discussion of this topic is available to registered users within the online help documentation.

    9. What security procedures are in place to protect the privacy, loss, misuse or alteration of client data?

      Oildex employs state-of-the art methods to protect your proprietary assets including data encryption, virus protection, regular data back-up, redundant systems, firewall and 24/7 physical site security. While these features together provide privacy and security for your proprietary data, we cannot guarantee the privacy and security of any information you disclose online. You acknowledge that you are aware of security and privacy limitations, including but not limited to (1) the possible limitations of security, privacy and authentication measures and features in this system; and (2) that data or information on the Site (a) may be subject to eavesdropping, sniffing, spoofing, forgery, spamming, “impostering”, tampering, breaking passwords, harassment, fraud, electronic trespassing, hacking, nuking, system contamination (including, without limitation, viruses, worms and Trojan horses) causing unauthorized, damaging or harmful access and/or retrieval of information, or (b) may be subject to other security or privacy hazards, or (c) may not reach its destination, or (d) may reach an erroneous address or recipient. Transaction security must be safeguarded in three stages to ensure the protection of client data, (1) Oildex data storage, (2) data transmission, and (3) client data storage.

      • Oildex data storage – To provide secure storage, documents and files are stored on servers located off-site at our Co-location Data Center. The servers are protected around the clock every day of the week by dedicated security professionals who monitor the physical infrastructure. Data is backed up regularly and archived for client access. Back up tapes are stored in a secure location off-site from the Co-location Data Center.
      • Data transmission – To ensure secure transmission, we support multiple data transport types that encrypt your data before transmission to our servers. We support the latest AES specifications for data encryption.
      • Client data storage – Oildex ensures the data integrity throughout the life-cycle of the transaction. However, after the data is imported into a client’s back-office accounting system, the client assumes responsibility for that information.
    10. Contract Variance.

      All legally binding contracts between Oildex, Inc. and a client will supersede this policy in the event of a discrepancy between this policy and such contracts. Additional restrictions related to privacy and security may also be in effect, according to the content of each client’s specific contract.

    11. Disclosure to third-parties.

      We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

      We may disclose personal information that we collect or you provide as described in this privacy policy—
      to our subsidiaries and affiliates;

      • to advisors, contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
      • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our clients or website users is among the assets transferred;
      • to fulfill the purpose for which you provide it;
      • for any other purpose disclosed by us when you provide the information; or
        with your consent.
      • We may also disclose personal information
      • to comply with any court order, law or legal process, including to respond to any government or regulatory request;
      • to enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes;
      • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Oildex, our customers or others, including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
    12. Children under the age of 13.

      Our website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on our website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or on or through any of its features or register on the website, make any purchases through the website, use any interactive or public comment feature of this website or provide any information about yourself to us, including your name, address, telephone number, email address or other personal information. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@oildex.com.

    13. Policy Consent.

      By using this website or another Oildex application, you agree to this Privacy Policy. This policy appears in its completed form and supersedes any earlier version.

    14. Data Protection Officer.

      Questions regarding this policy should be directed to privacy@oildex.com.

    15. Oildex Trademarks

      All trademarks, service marks, logos and trade names, whether registered or unregistered, are proprietary to Oildex or to other companies where so indicated. You may not reproduce, download or otherwise use any such trademarks, service marks, logos or trade names without the prior written consent of the appropriate owner thereof. An indicative list of Oildex trademarks can be accessed here. The foregoing list of Oildex trademarks does not purport to be complete or to include every trademark that Oildex owns or licenses, and Oildex disclaims any obligation to update the list.