Services enable operators to improve owner relationships and optimize in-house resources
DENVER – Oildex, the leader in financial automation solutions for the oil and gas industry recently acquired by Drillinginfo, today announced the launch of its comprehensive suite of services designed to help oil and gas operators improve owner support, lower their costs and boost staff productivity. The most comprehensive offering of its kind, Oildex’s Owner Relations Suite enables operators to provide their owners and partners with timely and accurate payments and information, while freeing up their staffs to perform more strategic and higher-value tasks.
“We serve a broad range of oil and gas operators, and one challenge they universally face is the need to be responsive to their owners and working interest partners, as efficiently as possible. Supporting these key stakeholders is important, but it can also be costly, time consuming and disruptive. Complementing our Data Exchange solutions, our Owner Relations Suite furthers our mission to help the oil and gas industry reduce cost and improve efficiency,” said Craig Charlton, Oildex CEO.
The Oildex Owner Relations Suite includes:
- Owner Portals: Hosted and supported by Oildex, custom-branded Owner Portals enable oil and gas operators to provide their owners and working interest partners with secure, 24/7 access to virtually any statement, including revenue check detail and joint interest bills (JIBs), plus tax documents, change of contact forms, direct deposit sign-up and more.
- Call Center Services: Oildex can manage all of an operator’s owner calls or can serve as overflow support for an operator’s existing staff. Oildex’s Call Center representatives, many with over 15 years of direct land or accounting experience, understand the oil and gas business. Flexible pricing enables operators to increase or decrease service utilization to accommodate fluctuating call volumes.
- Print and Mail Services: Despite a movement toward electronic payments and communications, many owners still prefer printed checks and mailed statements – a time-consuming task for an operator’s in-house staff. Oildex prints and mails royalty checks in ever-growing numbers and prints and mails documents of all types – on demand, quickly and accurately.
Houston-based Lime Rock Resources utilizes the full Owner Relations Suite. The company’s Assistant Controller, Lloyd Armstrong, says, “Before Oildex began handling our calls, people from multiple departments were answering calls. Those calls, while important, were disruptive to the daily activities within the various departments. Now, our royalty owners get a live voice on the end of every line. It was pretty easy to make a case for using Oildex, especially from an efficiency standpoint.”
Drillinginfo delivers business-critical insights to the energy, power, and commodities markets. Our state-of-the-art SaaS platform offers sophisticated technology, powerful analytics, and industry-leading data. Our solutions deliver value across upstream, midstream and downstream markets, empowering exploration and production (E&P), oilfield services, midstream, utilities, trading and risk, and capital markets companies to be more collaborative, efficient, and competitive. Drillinginfo delivers actionable intelligence over mobile, web, and desktop to analyze and reduce risk, conduct competitive benchmarking, and uncover market insights. Drillinginfo serves over 3,500 companies globally from its Austin, Texas, headquarters and has approximately 675 employees. For more information visit drillinginfo.com.
Oildex is transforming the way the oil and gas industry connects, collaborates and automates. More than 1,100 operators, 74,000 registered service providers, dozens of financial institutions and millions of mineral rights owners use the Oildex Network to seamlessly and securely collaborate with their business partners, automate critical business processes, eliminate the high cost and errors associated with the handling of paper, and obtain access to key data to make more informed business decisions. Oildex is headquartered in Denver and has offices in Calgary; Houston; Austin; Fayetteville, Arkansas, and Tennessee. Learn more at https://www.oildex.com.
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