Imagine a world without paper or manual processes

Every year, the US oil & gas industry spends over $5 billion processing paper documents, representing 2.9% of the cost of a barrel of oil. Paper is still everywhere in an industry that processes 144 million invoices, 60 million royalty check stubs and 240 million payment transactions flowing between thousands of operators, tens of thousands of suppliers and millions of royalty rights owners.

At Oildex, our mission is to eliminate all the paper, manual processing and data entry from the oil & gas industry so companies of all types can reduce costs and increase efficiency. We’ve had great success so far, having seen some of our operators achieve nearly 100% electronic invoices. But we’ve really just begun. Our most recent initiative targets another pervasive paper document in oil and gas, the ubiquitous field ticket. We are privately held and backed by Accel-KKR. Our headquarters are in Denver, Colorado, and we have offices in Houston, Calgary, and Austin.

The Oildex Network

Oildex is transforming the way oil and gas companies manage their financial operations. Over 1,100 operators, 69,000 suppliers, dozens of financial institutions, and millions of mineral rights owners use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Oildex by the Numbers

$151B

in spend

81M

lines of check stub data

15.8M

invoices per year

1.3M

owner to operator connections

$46M

early pay discounts

69K

registered suppliers

8800

price books

1100+

oil & gas customers

10/10

top oil & gas companies

Leadership

Careers

Oildex is a privately held software development company that provides Internet-based financial workflow solutions and transaction services to the petroleum industry. The Oildex culture is one that respects each employee and recognizes individual contributions. Diversity is an asset. Oildex employees are motivated, innovative, and thrive in a team-oriented work environment. Our offices are located in the energy centers of Denver, Colorado, Austin and Houston, Texas and Calgary, Alberta.

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Print and Mail Implementation Specialist

Position Summary

The Implementation Specialist is responsible for the successful installation of Print and Mail projects on time and on budget providing exceptional service and experience utilizing Oildex’s implementation process. Coordinates communication with all areas of the organization that impacts the timeline, budget, scope, risk, and resources of the work effort being managed. Ensures milestones are successfully met through the management of project activities, tasks, and coordination of resources. This position is responsible for the overall coordination, execution, and delivery of software development projects.

Key Responsibilites

Technical/Functional

  • Responsible for managing the implementation project team for new client implementation in order to ensure accuracy and timelines of all new business. Works to ensure the successful implementation of Oildex products and services, including business process review, configuration, testing, training, and “Go Live” of new customers, followed by stabilization and transition to Customer Service.
  • Responsible for successful implementation of each new client by building high quality relationships with sales and services to meet financial and quality goals.
  • Develops and manage project plans for customer implementation projects. Manages product implementations, including project planning.
  • Provides project management services on assigned projects and coordinates work timelines and expectations between the customer and all other groups, departments, third parties and other individuals who are involved in the project. If product or system implementation is not performed satisfactorily (w/quality), it may affect the client’s ability to process payments to their suppliers which will cause miss discounts, decreased client satisfaction, survey scores, and retention.
  • Conducts administrative training for new users on assigned projects regarding applications of software.
  • Works with clients to determine configuration required, identifying processes, and share best practices to connect to their ERP system.
  • Provides pro-active follow-up with clients in resolving any and all issues related to the implementation process. Interacts with customers, internal departments, and third party vendors to troubleshoot installation and implementation issues. Escalates customer issues to upper management as appropriate.
  • Establishes project scope with customer and manage implementations to ensure on-time delivery.
  • Defines requirements and plan project lifecycle deployment through coordination of project kickoff.
  • Performs risk management to minimize project risks. Creates strategies for risk mitigation and contingency planning.
  • Organizes, produces, and reports on the development and testing progress of ongoing implementations, on-boarding efforts, and statements of work.
  • Provides input to management on new implementation policies, programs, procedures and schedules, based on knowledge of identified needs or changes in services and continuous improvement objectives.
  • Analyzes existing workflow environments and assists with setting up and configuring new installations to fit into workflow models.
  • Develops and maintains detailed technical knowledge of the specifications, operation, and diagnostic of products while maintaining familiarity with competing products.
  • Solicits customer feedback to improve service and respond to requests for service and assistance.
  • Provides application and business expertise to clients, without direct supervision. Consults with Senior Leaders from IT and Finance in client organization on adapting solutions to their needs.

Other functions

  • Performs other activities as requested.
  • Travel as required to fulfill duties of this job description. Other regular travel will include conferences and meetings as requested.

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Skills & Experience

Education

  • Associate’s degree in business management, finance, or equivalent relevant experience

Experience

  • 1+ years related experience in managing print and mail implementation projects
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Understanding of oil and gas operations, accounts payable processes and/or revenue accounting is preferred
  • Proficient in al MS office Products including advanced abilities with MS Project; familiar with on-line systems
  • Knowledge of project management tools and web tools

Abilities

  • Ability to learn new software applications, from a functional perspective, with minimal guidance
  • Ability to meet scheduled deadlines and effectively prioritize tasks while handling multiple assignments
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Ability to problem solve and seek alternatives and handle multiple priorities
  • Demonstrates excellent written and verbal communication skills
  • Works collaboratively and cooperatively in a team environment
  • Works independently in a fast paced environment without required immediate supervision

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 67,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

  • Enjoy our flexible vacation policy.
  • Live a balanced life by working flexible hours at a sustainable pace.
  • Build relationships in our games room and at company.
  • Be part of the Oildex culture which was Great Place To Work-Certified in 2017.
  • We offer a positive, casual, and flexible work environment.
  • The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, and Tennessee.
  • Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

HRadmin@oildex.com is accepting resumes now.

Desktop Support Analyst

Position Summary

With minimal supervision, the Desktop Support Analyst performs a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices including mobile devices for the entire organization. Performs a variety of project tasks and requires excellent communications skills with the ability to work with users diplomatically and skillfully. Exercises judgment and decision making in the diagnosis and resolution of computer hardware and software problems. Typically acts as a point of contact in the Technical Support area coordinating efforts amongst other team members.

Key Responsibilites

  • MDT experience required
  • Processes requests to Add/Change/Delete user accounts and profiles throughout the environments
  • Execute medium-scale desktop deployment, platform migration and endpoint management
  • Knowledge of several of the following areas a plus: Quest System Management or System Center Configuration Management (SCCM) or Microsoft Intune, Group Policy, Active Directory, and the Windows Enterprise technologies
  • Experience with Windows Server 2008/2012/2016
  • PowerShell or vbscript scripting a plus
  • Experience in designing, developing, and managing the deployment of Windows 7/10 Enterprise and Operating System configuration baselines
  • Provides end user support for Microsoft Windows, MacOS, iOS and Android platforms
  • Tracks and maintains accurate inventory of all hardware and software
  • Deploys and upgrades hardware and software with little oversight
  • Assists in ensuring that enterprise-wide standards are met
  • Provides technical support to local users and remote teams
  • Assists in the support and maintenance of local and remote office infrastructure
  • Interfaces with vendors and service providers
  • Performs workstation deployments, hardware and software configuration and acts as a resource to all departments on technology issues
  • Intermediate technical and analytical skills and basic knowledge of current technology where consistent with industry standards
  • Keeps abreast of new technology products, services, and software

Skills & Experience

Our confidence in your ability stems from your knowledge and experience:

  • Requires Associate Degree or higher, or equivalent supplemented by advanced technical training in a related field.
  • 1-3 years of experience in a technical support or customer service role with emphasis on technology.
  • A+ certification desired
  • MCSA certification preferred
  • Demonstrates excellent interpersonal, verbal and written communication skills
  • Ability to leverage technical skills in the achievement of team objectives
  • Able to concentrate on a variety of clearly defined processes requiring an established approach for resolution
  • Effective relationship building and management
  • Able to work autonomously in providing exceptional customer service
  • Dependable with a good work ethic, demonstrated initiative, ownership of issues
  • Works collaboratively and cooperatively in a team environment
  • Strong organizational skills, sets priorities and meets deadlines
  • Adept at solving complex issues
    In return for your expertise, Oildex offers endless learning opportunities in an open, collaborative, design-centered work environment where hard work, fun and a positive work-life balance are always top priorities.

Company Overview

Oildex is the premier cloud-based financial supply chain automation solution designed to improve the operational efficiencies and visibility of their oil and gas customers by automating critical business workflows and streamlining the collaboration between operators and their partners, suppliers and owners. The Company provides a collaboration and workflow platform specifically designed for E&P companies to seamlessly and securely exchange information across their supply chain. Oildex is the most widely used SaaS platform for the distribution of upstream oil and gas cost accounting and royalty information and is the largest B2B network in oil and gas.

Additional Information

  • Enjoy our flexible vacation policy.
  • Live a balanced life by working flexible hours at a sustainable pace.
  • Build relationships in our games room and at company functions.
  • Be part of the Oildex culture which was Great Place To Work-Certified in 2017.
  • We offer a positive, casual, and flexible work environment.
  • The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, and Tennessee. This position is for our Houston location.
  • Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

HRadmin@oildex.com is accepting resumes now.

Product Owner

Position Summary

We’re looking for a creative problem solver with a passion to innovate and collaborate to join the Oildex product management team as a product owner. In this role, you will combine product strategy with the overall business strategy to ensure that your development team(s) successfully execute the vision and roadmap. Your market analysis activities will include interaction with customers and prospects to discover and detail requirements that lead to innovative solutions that delight our end users.

Key Responsibilites

  • Support the Oildex strategy by articulating the vision and mission of the product roadmap, including implementation and prioritization
  • As Product Owner, manage execution for a specific product from product definition and planning through production, release and end of life
  • Work in an agile process to develop user stories and requirements while evaluating their potential and practicality by analyzing market and user needs
  • Serve as the central resource with user experience, architecture, development, client services and marketing over the entire product life cycle
  • Act as a user champion when coordinating product development with business stakeholders and align all development activity with business goals and priorities
  • Manage the product backlog (grooming, prioritization and refinement), working day-to-day with the scrum team(s) to clarify requirements, balance business needs with technical requirements and recommend alternative technical approaches to meet design requirements when needed
  • Collaborate when required, with marketing, sales and service on the development of product positioning, demo design, training courses, sales collateral, etc. to ensure that business objectives are achieved
  • Travel as required to fulfill duties of this job description. Other regular travel will include conferences and meetings as requested

Skills & Experience

Required

  • Experience in a market-facing software and enterprise solutions product management role
  • 3+ years of experience in an analysis role from requirements through to design
  • Ability to communicate effectively with development teams to accomplish project goals
  • Capable of managing multiple stakeholders on the best course of action for the product
  • Excellent oral and written communication and presentation skills
  • Able to conceptualize, negotiate and sell ideas internally and externally
  • Bachelor’s degree or equivalent in education and experience

Preferred

  • Product experience with solutions for the Energy market
  • Training and experience in Agile development methodologies
  • Pragmatic Marketing or equivalent training
  • Deep understanding of accounts payable, accounts receivable and operations in the Oil & Gas industry

Company Overview

Oildex is the premier cloud-based financial supply chain automation solution designed to improve the operational efficiencies and visibility of their oil and gas customers by automating critical business workflows and streamlining the collaboration between operators and their partners, suppliers and owners. The Company provides a collaboration and workflow platform specifically designed for E&P companies to seamlessly and securely exchange information across their supply chain. Oildex is the most widely used SaaS platform for the distribution of upstream oil and gas cost accounting and royalty information and is the largest B2B network in oil and gas.

Additional Information

  • Enjoy our flexible vacation policy.
  • Live a balanced life by working flexible hours at a sustainable pace.
  • Build relationships in our games room and at company functions.
  • Be part of the Oildex culture which was Great Place To Work-Certified in 2017.
  • We offer a positive, casual, and flexible work environment.
  • The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, and Tennessee. This position is for our Calgary location.
  • Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

HRadmin@oildex.com is accepting resumes now.

Software Developer

Position Summary

We are the market leader in cloud-based financial supply chain automation for the oil and gas industry and the most widely used distribution platform of upstream oil and gas accounting and royalty information. We have the largest B2B network in oil and gas with over 250 buyers, 61,000 vendors and process $130 billion in spend annually. We’re growing fast with two recent acquisitions and plans to launch several new business lines.

Key Responsibilites

  • You’re familiar with technologies and skill sets such as Angular, NodeJS, JavaScript, Java, Microservices, writing SQL with performance in mind, RESTful API design, TDD, writing secure code and UX design principals.
  • You encourage and empower others to achieve more.
  • You are not daunted by large, demanding applications.
  • You know that pairing with others is great for mentoring and learning; it’s just a better way of doing things.
  • You embrace change and are always looking to improve things with a positive outlook. The status quo was yesterday.
  • You challenge your colleagues, and you appreciate when they challenge you.

Your challenge should you wish to accept it:

  • Wear many hats, doing whatever it takes to turn business opportunities into solutions for our clients.
  • Work closely alongside your teammates in cross-functional teams to build valuable software that delivers a great user experience across smartphones, tablets and desktops.
  • Leverage Agile and Lean thinking by releasing often, collaborating daily with clients and pivoting with new information.
  • Never stop learning new technologies and skills that help you drive success for you and your team.

Skills & Experience

  • You have a degree in Computer Science or Engineering, or you have been developing software since you were knee-high to a grasshopper… because it was fun.

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 61,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

  • We’re headquartered in Denver, with major offices in Calgary, Houston, Austin, and Tennessee. This position will be located in our Denver office.
  • We’re committed to providing equal treatment and equal employment opportunities to all applicants and employees. We’re an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Perks

  • Enjoy our flexible vacation policy with the expectation that each person takes off at least four weeks per year.
  • Live a balanced life by working flexible hours at a sustainable pace.
  • Build relationships in our games room and at company events such as our holiday party, golf tournament, Go-Karting and much more.
  • Give back to the community with time set aside for volunteering.
  • Medical, Dental and Vision coverage and 401k program with company match.
  • Be part of the Oildex culture which was Great Place To Work-Certified in 2017.

HRadmin@oildex.com is accepting resumes now. We’re looking for exceptional developers at all levels of seniority. Apply today!

Client Implementation Specialist

Position Summary

The Client Implementation Specialist is responsible for the successful installation of Procure to Pay (P2P) products on time and on budget providing exceptional service and experience utilizing Oildex’s implementation process. Coordinates communication with all areas of the organization that impacts the timeline, budget, scope, risk, and resources of the work effort being managed. Ensures milestones are successfully met through the management of project activities, tasks, and coordination of resources. This position is responsible for the overall coordination, execution, and delivery of software development projects.

Key Responsibilites

Technical/Functional

  • Responsible for managing the implementation project team for new client implementation in order to ensure accuracy and timelines of all new business. Works to ensure the successful implementation of Oildex products and services, including business process review, configuration, testing, training, and “Go Live” of new customers, followed by stabilization and transition to Customer Service.
  • Responsible for successful implementation of each new client by building high quality relationships with sales and services to meet P2P financial and quality goals.
  • Develops and manage project plans for customer implementation projects. Manages product implementations, including project planning.
  • Provides project management services on assigned projects and coordinates work timelines and expectations between the customer and all other groups, departments, third parties and other individuals who are involved in the project. If product or system implementation is not performed satisfactorily (w/quality), it may affect the client’s ability to process payments to their suppliers which will cause miss discounts, decreased client satisfaction, survey scores, and retention.
  • Conducts administrative training for new users on assigned projects regarding applications of software.
  • Works with clients to determine configuration required, identifying processes, and share best practices to connect to their ERP system.
  • Provides pro-active follow-up with clients in resolving any and all issues related to the implementation process. Interacts with customers, internal departments, and third party vendors to troubleshoot installation and implementation issues. Escalates customer issues to upper management as appropriate.
  • Establishes project scope with customer and manage implementations to ensure on-time delivery.
  • Defines requirements and plan project lifecycle deployment through coordination of project kickoff.
  • Performs risk management to minimize project risks. Creates strategies for risk mitigation and contingency planning.
  • Organizes, produces, and reports on the development and testing progress of ongoing implementations, on-boarding efforts, and statements of work.
  • Provides input to management on new implementation policies, programs, procedures and schedules, based on knowledge of identified needs or changes in services and continuous improvement objectives.
  • Analyzes existing workflow environments and assists with setting up and configuring new installations to fit into workflow models.
  • Develops and maintains detailed technical knowledge of the specifications, operation, and diagnostic of products while maintaining familiarity with competing products.
  • Solicits customer feedback to improve service and respond to requests for service and assistance.
  • Provides application and business expertise to clients, without direct supervision. Consults with Senior Leaders from IT and Finance in client organization on adapting solutions to their needs.

Other Functions

  • Performs other activities as requested.
  • Travel as required to fulfill duties of this job description. Other regular travel will include conferences and meetings as requested.

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Skills & Experience

Education

  • Associate’s degree in business management, finance, or equivalent relevant experience

Experience

  • 1+ years related experience in managing software implementation projects
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Understanding of oil and gas operations and accounting is preferred
  • Proficient in al MS office Products including advanced abilities with MS Project; familiar with on-line systems
  • A good understanding of P2P and processes
  • Preferred experience in oil and gas accounting
  • Knowledge of project management tools and web tools

Abilities

  • Ability to learn new software applications, from a functional perspective, with minimal guidance
  • Ability to meet scheduled deadlines and effectively prioritize tasks while handling multiple assignments
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Ability to problem solve and seek alternatives and handle multiple priorities
  • Demonstrates excellent written and verbal communication skills
  • Works collaboratively and cooperatively in a team environment
  • Works independently in a fast paced environment without required immediate supervision

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 67,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

  • Enjoy our flexible vacation policy.
  • Live a balanced life by working flexible hours at a sustainable pace.
  • Build relationships in our games room and at company.
  • Be part of the Oildex culture which was Great Place To Work-Certified in 2017.
  • We offer a positive, casual, and flexible work environment.
  • The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, and Tennessee.
  • Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

HRadmin@oildex.com is accepting resumes now.

Junior Staff Accountant

Position Summary

We are looking for an outstanding Junior Accountant to join our expanding team. This will be a temporary position with a strong possibility of fulltime employment. The ideal candidate will have advanced problem solving and interpersonal skills, ability to work independently and have previous experience with month end close. This role will combine month end as well as project and process improvement oriented responsibilities.

Key Responsibilites

Required Skills and Abilities

    • Ability to professionally interface with clients over the phone or through email regarding billing and collection activities.
    • Strong self-motivation, and the ability to work both independently or with a team.
    • Proven ability to manage multiple projects with attention to detail.
    • Excellent written, oral and interpersonal communication skills.
    • Able to identify, champion, develop, and implement enhancements to policies and processes.
    • Works collaboratively and cooperatively in a team environment.
    • Strong organizational skills, sets priorities and meets deadlines.

Essential Duties and Responsibilities

  • Manage deferred revenue, fixed asset and prepaid expenses schedules
  • Reconcile various other G/L accounts
  • Reconcile daily credit card transactions
  • Monthly billing and revenue reconciliations
  • Assist with analyzing monthly expenses and researching any discrepancies
  • Review employee expense reports for documentation and approvals
  • Work closely with Accounting Manager to implement process improvements
  • Various other projects and duties as assigned
  • Provides accounting and clerical support to the accounting/finance department.
  • Informs management and compile reports/summaries on activity areas.
  • Functions in accordance with established standards, procedures, and applicable laws.

Skills & Experience

Skills/Experience

  • 1 – 3 years of experience in a junior staff accountant role
  • Solid understanding of GAAP and Revenue Recognition
  • Proven ability to calculate, post and manage accounting figures and financial records; experience with basic reconciliations
  • Intermediate to advanced Excel skills
  • NetSuite and Avalara experience is a plus
  • Proficiency in accounting software and tools.

Education

  • Bachelor’s degree in Accounting required

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 67,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

  • We offer a positive, casual, and flexible work environment.
  • The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, Texas. This position will be located in our Denver location.
  • Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Support Website Agent

Position Summary

We are seeking candidates with strong computer and communication skills to join our Support Services team. Oildex provides owner and vendor online support call and email services to over 100 operators. The environment is fast-paced and, therefore, requires excellent organizational skills. These are typically work from home positions and all training/equipment is provided.

Key Responsibilites

Essential Duties and Responsibilities

  • Answer incoming support calls regarding various issues, including new account setup, password reset, browser issues, navigation issues, and data issues.
  • Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
  • Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations.
  • Other duties as assigned

Skills & Experience

Required Skills and Abilities

  • Demonstrated ability to manage multiple tasks
  • Strong customer service skills
  • High degree of professionalism
  • Ability to professionally interface with clients over the phone or through email.
  • Strong self-motivation, and the ability to work both independently or with a team.
  • Strong organizational skills, sets priorities and meets deadlines.
  • Excellent written, oral and interpersonal communication skills.
  • Bilingual in Spanish/English a bonus

Skills/Experience

  • 2+ years of related experience in customer service
  • Experience navigating on a computer in a fast-paced environment, preferred
  • Proficiency in all Microsoft Office applications, Internet Explorer, Chrome, Firefox, and Safari

Education

  • High School degree or equivalent

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 61,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

  • We offer a great remote opportunity for an experienced professional in oil and gas/land experience.
  • The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, Texas.
  • Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Interested applicants should send their resume to hradmin@oildex.com.

Owner Relations Call Center Agent

Position Summary

We are seeking candidates with oil and gas accounting/land experience to join our call center services team. Oildex provides owner and vendor relations call and email support services to several companies. These are typically work from home positions and all training/equipment is provided.

Key Responsibilites

    • Demonstrated ability to manage multiple tasks and clients.
    • Ability to multi-task between several critical client situations at the same time.
    • Ability to professionally interface with clients over the phone or through email.
    • Strong self-motivation, and the ability to work both independently or with a team.
    • Strong organizational skills, sets priorities and meet deadlines.
    • Excellent written, oral and interpersonal communication skills.
    • Preferred Bilingual in Spanish/English

    Essential Duties and Responsibilities

    • Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P.
    • Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
    • Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations.

Skills & Experience

  • 2-5 years of industry related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.
  • Proficiency in all Microsoft Office applications and various oil and gas software programs.

Education:

High School degree or equivalent

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 61,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

  • We offer a great remote opportunity for an experienced professional in oil and gas/land experience.
  • The Company is headquartered in Denver, Colorado, with major offices in Houston, Texas, and Calgary, Alberta. This position can be located anywhere in the United States.
  • Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Oildex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Interested applicants should send their resume to hradmin@oildex.com