Imagine a world without paper or manual processes

Every year, the US oil & gas industry spends over $5 billion processing paper documents, representing 2.9% of the cost of a barrel of oil. Paper is still everywhere in an industry that processes 144 million invoices, 60 million royalty check stubs and 240 million payment transactions flowing between thousands of operators, tens of thousands of suppliers and millions of royalty rights owners.

At Oildex, our mission is to eliminate all the paper, manual processing and data entry from the oil & gas industry so companies of all types can reduce costs and increase efficiency. We’ve had great success so far, having seen some of our operators achieve nearly 100% electronic invoices. But we’ve really just begun. Our most recent initiative targets another pervasive paper document in oil and gas, the ubiquitous field ticket. We are privately held and backed by Accel-KKR. Our headquarters are in Denver, Colorado, and we have offices in Houston, Calgary, and Austin.

The Oildex Network

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 61,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Oildex by the Numbers

$151B

in spend

81M

lines of check stub data

15.8M

invoices per year

1.3M

owner to operator connections

$46M

early pay discounts

69K

registered suppliers

8800

price books

1100+

oil & gas customers

10/10

top oil & gas companies

Leadership

Careers

Oildex is a privately held software development company that provides Internet-based financial workflow solutions and transaction services to the petroleum industry. The Oildex culture is one that respects each employee and recognizes individual contributions. Diversity is an asset. Oildex employees are motivated, innovative, and thrive in a team-oriented work environment. Our offices are located in the energy centers of Denver, Colorado, Austin and Houston, Texas and Calgary, Alberta.

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Data Support Specialist

Position Summary

A Data Support Specialist must have strong analytical, problem-solving and verbal and written communication skills. Detailed-oriented, consistently meet deadlines and work well within a team environment. Strong planning, organizational and critical thinking skills are also beneficial for those working in this field.

Key Responsibilites

Essential Duties and Responsibilities

  • Inputs data from multiple systems for customer accounts
  • Confirms accurate information for each account
  • Transfers data from database systems and computer files
  • Data mapping processes
  • Creates custom solutions for customers
  • Helps create efficiencies, reduce processing risk, and enhance the client’s experience.
  • Works well in group problem solving situations. Looks for ways to improve and promote quality.
  • Adds value for customers by building relationships and trust through customer interactions and manages difficult or emotional customer situations; Responds promptly to customer needs and solicits customer feedback to improve service.
  • Investigates and validates reported issues to assess risk and exposure; driving prioritization discussions.
  • Demonstrates excellent written and verbal communication skills
  • Ability to diagnose basic to intermediate technical issues involving software applications and interfaces
  • Solid organizational skills including attention to detail and multi-tasking skills to meet deadlines
  • Ability to multi-task between several critical customer situations at the same time
  • Works collaboratively and cooperatively in a team environment
  • Works independently in a fast paced customer service environment without required immediate supervision

Skills & Experience

  • 1+ years data entry experience
  • Basic understanding of databases
  • Great attention to detail
  • Experience with navigating multiple systems
  • Windows, Microsoft Office and MacOS knowledge

Education

  • High school diploma or equivalent required.

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 67,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

  • We offer a positive, casual, and flexible work environment.
  • The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, Texas. This position will be located in our Austin location.
  • Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Infrastructure Administrator

Position Summary

This person performs a variety of IT infrastructure administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of network switching and routing, firewalls, load balancers, Windows and Linux servers supporting the organization. Performs a variety of project tasks and requires excellent communications skills with the ability to work with users diplomatically and skillfully. Exercises judgment and decision making in the diagnosis and resolution of technical issues.

Key Responsibilites

Essential Duties and Responsibilities

  • Manage the Oildex network infrastructure in all office and co-location facilities, including Cisco and Arista switches, Fortinet, Cisco and Palo Alto Networks firewalls, Mist and Ubiquiti WiFi infrastructure
  • Manage and maintain VPN (SSL and IPSEC) and SD-WAN connectivity, support
  • Manage ISP and telephony services at all Oildex sites (Fiber Ethernet, coaxial cable, DSL, T1, SIP trunking)
  • Participate on team responsible for maintaining Windows server and Active Directory infrastructure (DNS, DHCP, GPO, AD Sync, DFS)
  • Support hosted server infrastructure on Dell PowerEdge rack and blade servers
  • Assists in ensuring that enterprise-wide standards are met
  • Provides technical support to local users and remote teams
  • Assists in the support and maintenance of local and remote office infrastructure
  • Interfaces with vendors and service providers
  • Intermediate technical and analytical skills and basic knowledge of current technology where consistent with industry standards
  • Keeps abreast of new technology products, services, and software

Skills & Experience

  • Minimum 3 years’ experience supporting public-facing production environments
  • Expertise supporting switching and routing platforms
  • Comfortable with supporting a variety of vendor technologies
  • Experience with monitoring tools such as Cacti, Nagios, SolarWinds Orion, etc.
  • Must be dependable with a great work ethic, demonstrated initiative, ownership of issues, and exceptional attitude.
  • Highly flexible, adaptable, and able to deal with a rapidly growing company atmosphere.
  • Strong verbal, written and interpersonal communication skills
  • Effective working on multiple assignments simultaneously
  • Effective interpersonal and verbal and written communication skills
  • Ability to leverage technical skills in the achievement of team objectives
  • Able to effectively engage on a variety of clearly defined processes requiring an established approach for resolution
  • Effective relationship building and management
  • Able to work autonomously and within team structures of varying sizes
  • Dependable with a great work ethic, demonstrated initiative, ownership of issues, and exceptional attitude

Education

  • Bachelor’s degree from four-year College or university, technical program or equivalent relevant experience

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 67,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

  • We offer a positive, casual, and flexible work environment.
  • The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, Texas. This position will be located in our Denver or Austin location.
  • Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Client Support Analyst

Position Summary

The Client Support Analyst is a position that provides customers and end users with product support by providing world-class customer service. This position is the first line of application support to our customers with a focus on our Vendor and Operator inquires. Also, the Customer Care Analyst will work closely with our Senior Customer Care Analysts on escalating issues and driving support cases to closure.

Key Responsibilites

Essential Duties and Responsibilities

  • Provides first-level support of Oildex’s software applications, data, products, and services. Answers, evaluates, and prioritizes service requests received via telephone, voice mail, e-mail and web chat.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the solution to solve the problem; and following up to ensure resolution.
  • Responds to internal and external customer questions efficiently and effectively through the use of active listening, personalization techniques, and focusing on adding value.
  • Handles customer problems that appear to arise from the use of the product.
  • Logs and tracks calls using ServiceNow, and maintains history records and related problem documentation. Documents customer requests, troubleshooting procedures, follow-up actions items, assigned to Senior Customer Care Analyst, and conversations with customers, including instructions communicated to customers intended to resolve their issues.
  • Records resolution information in ServiceNow and maintains accuracy of help desk database.
  • Helps create efficiencies, reduce processing risk, and enhance the client’s experience.
  • The Customer Care Analyst will escalate to a Senior Customer Care Analyst if an issue cannot be resolved within 30 minutes and qualifies as a more advanced fix.
  • Works well in group problem solving situations. Looks for ways to improve and promote quality.
  • Adds value for customers by building relationships and trust through customer interactions and manages difficult or emotional customer situations; Responds promptly to customer needs and solicits customer feedback to improve service.
  • Investigates and validates reported issues to assess risk and exposure; driving prioritization discussions.
  • Communicates with Senior Customer Care Analysts regarding escalated tickets and advanced solutions to customer inquiries.

Skills & Experience

  • Minimum 1+ years Customer Service environment where application support is a primary job function preferred
  • Experience with Trouble Ticketing Software or ServiceNow is desired
  • Windows, Microsoft Office, and MacOS knowledge
  • Excellent written and verbal communication skills; Able to articulate issues in both a technical and non-technical manner
  • Works with peers and other team members to problem solve and continually find ways to improve and promote a quality organization
  • Works independently in a fast-paced customer service environment without required immediate supervision

Education

  • High school diploma or equivalent required.
  • Bachelor’s degree preferred

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 67,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

  • We offer a positive, casual, and flexible work environment.
  • The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, Texas. This position will be located in our Denver or Houston location.
  • Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Interested applicants should send their resume to hradmin@oildex.com.

Support Website Agent

Position Summary

We are seeking candidates with strong computer and communication skills to join our Support Services team. Oildex provides owner and vendor online support call and email services to over 100 operators. The environment is fast-paced and, therefore, requires excellent organizational skills. These are typically work from home positions and all training/equipment is provided.

Key Responsibilites

Essential Duties and Responsibilities

  • Answer incoming support calls regarding various issues, including new account setup, password reset, browser issues, navigation issues, and data issues.
  • Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
  • Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations.
  • Other duties as assigned

Skills & Experience

Required Skills and Abilities

  • Demonstrated ability to manage multiple tasks
  • Strong customer service skills
  • High degree of professionalism
  • Ability to professionally interface with clients over the phone or through email.
  • Strong self-motivation, and the ability to work both independently or with a team.
  • Strong organizational skills, sets priorities and meets deadlines.
  • Excellent written, oral and interpersonal communication skills.
  • Bilingual in Spanish/English a bonus

Skills/Experience

  • 2+ years of related experience in customer service
  • Experience navigating on a computer in a fast-paced environment, preferred
  • Proficiency in all Microsoft Office applications, Internet Explorer, Chrome, Firefox, and Safari

Education

  • High School degree or equivalent

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 61,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

  • We offer a great remote opportunity for an experienced professional in oil and gas/land experience.
  • The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, Texas.
  • Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Interested applicants should send their resume to hradmin@oildex.com.

Inside Sales Representative – US

Position Summary

The Inside Sales Representative (ISR) works with the Sales and Marketing teams to generate sales qualified leads through lead lists, targeted lead generation campaigns, tradeshows, and seminars. The role also includes closing small dollar, transactional opportunities and supporting Account Executives by booking meetings, turning over qualified leads immediately for initial discovery and outbound marketing efforts. This is an inside sales role measured by converting leads into qualified sales opportunities and overall quota achievement for the Oildex Oilfield Supplier Suite. The successful candidate will have an understanding of the Oildex portfolio with the ability to effectively screen and qualify leads over the phone and via written communications. Knowledge of field activities in the Oil and Gas industry is strongly desired. Key attributes for the role include persistence, optimism, professionalism, dependability, and dedication. The successful candidate is a motivated team player who is building a sales or marketing career and wants to help grow the Oildex business.

Key Responsibilites

Essential Job Functions/Responsibilities

  • Follows up on lead generation and customer nurturing campaigns across the Oilfield Supplier Suite using marketing automation tools. Qualifies and allocates leads for sales personnel using Salesforce.com.
  • Documents, tracks, and monitors leads and interactions. Responsible for producing qualified sales opportunities through customer acquisition programs.
  • Nurtures relationships with prospects via email campaigns and multiple phone touches
  • Develops a good working knowledge of all Oildex products
  • Utilizes sales qualified lead database in Salesforce.com
  • Works closely with Marketing to generate attendance for Oildex field events such as Supplier roadshows and local FieldTicket events in various North America locations

Americans with Disabilities Act (ADA) Requirements

  • Physical: Able to push, pull, lift or carry objects under 25 pounds. Perform moderately difficult motor skills such as operating a computer keyboard. Frequently walk, stand and sit for prolonged periods of time.
  • Sensory: Able to read the fine print in written documents and use visual discrimination in reading documents, including color discrimination. Distinguish normal sounds with some background noise, as in answering telephones. Able to speak clearly and make self-understood while also understanding others using the English language.
  • Cognitive: Continuously able to concentrate on fine detail with constant interruption. Frequently attend to task/function for more than 60 minutes at a time. Must understand and related to the theories behind several related concepts. Continuously remember multiple tasks/assignments given to self and others over a long period of time.
  • Environmental Conditions: Function is a general office environment under normal conditions (heat and air-conditioned building).

Other Functions

  • Performs other activities as requested.
  • Travel as required to fulfill duties of this job description. Other regular travel will include conferences and meetings as requested.

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Skills & Experience

Education

  • Bachelor’s degree in Business (Marketing, Communication, Finance, Entrepreneurship, etc.) or other applicable major. Related work experience also considered.

Experience

  • 2+ years of SaaS software experience
  • Sound knowledge of business development and lead generation principles
  • Experience executing demand/lead generation programs
  • Success working collaboratively with Marketing and Sales organizations
  • Inside sales or lead generation role with successful examples of converting leads to actionable sales opportunities and examples of closing transactional opportunities
  • Salesforce.com, Pardot and HubSpot or other B2B marketing automation experience
  • Previous or current employment in the Oil and Gas industry considered a plus
  • Expertise with multiple technical tools including, Salesforce.com, WordPress, Google Analytics, Microsoft Office suite

Abilities

  • Demonstrates excellent communication and business writing skills
  • Ability to understand the customer needs and perspectives
  • Ability to move through a transactional sales cycle and close small opportunities on his/her own
  • Resourceful at resolving complex issues
  • Strong organizational skills, sets priorities and meets deadlines
  • Ability to determine the actual buyer or buyers, their motives and needs. Uncover key information including timing and budget. Ultimately, provide Account Executives with sales qualified leads to pursue.
  • Works collaboratively and cooperatively in a team environment
  • Ability to work independently with an entrepreneurial spirit

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 61,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

  • The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, Texas.
  • Oildex is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Interested applicants should send their resume to hradmin@oildex.com.

Senior Software Developer

Position Summary

Senior Software Developers are very experienced developers who have shown they have the top technical skills needed to lead their team on the technology. They are expected to direct the technical aspects of the project they are on and have strong knowledge on the software tools, languages and components that are used here at Oildex. They are also expected to be strong coaches and mentors to the technology team they are working with.

Senior Software Developers are expected to conduct training and knowledge share activities around the technology, methodology and development process. They are expected to not only be strong technically, but also have a strong domain understanding of Oildex’s business. This domain understanding may not be present at the time of hire, but they are expected to be quick learners and have a business sense that allows them to quickly learn the business domain.

Senior Software Developers may be involved in the strategic planning. They will work closely with other Software Developer and the Architecture team to assist in direction on the technology. They will align with the Architect to research, study and propose the use of new technologies to be used in the development of Oildex products.

Senior Software Developers are engaged in all aspects of software development including working with customers, product owners, Quality Assurance Specialists, UX designers, and architects to plan, design, develop, and test software solutions. To achieve this goal, a wide range of industry standard skill sets, processes, and Agile software development techniques are utilized.

Key Responsibilites

Essential Duties and Responsibilities

  • Key participant in Agile software development practices to ensure that Oildex’s products provide customers with the most business value, and they are of high quality. This includes working with customers and the team to plan, design, develop, and test software solutions.
  • Focus on craftsmanship producing high quality, robust, and scalable applications using a microservice architecture.
  • Focus on developing the team through coaching and mentoring. Leaders leverage facilitation, asking powerful questions, emotional intelligence, and training to build capability into others. The organization as a whole is constantly learning and growing as a result of these efforts.
  • Proactively helps teams to reach the next level of Agile maturity by leveraging a deep understanding of the Agile values and principles of lean software development.
  • Proactively seeks out more effective ways to accomplish organizational objectives and goals. Works with the team to validate ideas through experimentation.
  • Explores opportunities to improve the team, or as an individual by inspecting and adapting on a regular basis.
  • Investigate and resolve application issues as needed. This includes performing Root Cause Analysis (RCA) on issues.
  • Acts as a role model for others and actively demonstrates the values found on the Oildex culture wall.
  • Leads department training and development.
  • Challenges conventions and status quo.
  • Demonstrates and cultivates a commitment to learning and growth in Agile software development, technologies, tools and techniques.
  • Encouraged to be an active member in the local development community via meetups and user groups.

Skills & Experience

Qualifications

  • At least 5 years of experience in:
  • – Developing web-based and mobile solutions using microservices in Java or C#.
    – JavaScript using a framework like AngularJS.
    – Databases like Oracle or MongoDB.

  • Demonstrates strong verbal and written communication skills.

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 61,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

  • The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, Texas. This position can be located in either our Calgary or Denver office.
  • Oildex is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Interested applicants should send their resume to hradmin@oildex.com.