Why Oildex?

Position Summary

Manages new onboarding queue and ensures client requests are addressed appropriately. Onboarding process includes analyzing client requirements, developing and managing configuration strategy, ensuring correct setup, training and support for clients. Onboarding specialists will be responsible for onboarding new clients, training on how to input data, and answering Tier I support questions.

Key Responsibilites

Technical/Functional

• Coordinates and executes onboarding related activities for clients
• Provides the initial outreach, where applicable, which outlines the setup process and where to find training and support resources
• Manages new client onboarding via email, phone and web-based tools
• Analyzes client requirements
• Manages configurations and setups in relevant Oildex applications
• Trains and support clients on processes; Trains operators/clients on processes as needed
• Provides onboarding related trainings
• Provides Tier I phone and email technical expertise on applications
• Tracks onboarding tasks against a schedule and coordinate with internal staff to ensure goals are met on a timely basis
• Provides quality and timely responses/actions on-boarding activities
• Provides quality data entry in OpenInvoice and other required Oildex applications
• Works with the Client Services Team to understand the business and configuration requirements of the application for each client
• Works with Development Team, as needed, to resolve issues
• Responsible for managing workload and communicating any backups as needed
• Provides ongoing feedback to the onboarding team manager on ways to improve client onboarding success

Other Functions

• Performs other activities as requested.
• Travel may be required depending on territory within the United States (up to 50%). Other regular travel will include conferences and meetings as requested.

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Skills & Experience

Education

• High school degree or equivalent, college degree preferred

Experience

Abilities

• Excellent communication skills and proven track record of customer satisfaction
• Previous training experience; Proven ability to train and engage clients in training settings
• Previous experience in contributing to process development and improvement discussions
• Ability to manage multiple tasks in high pressure situations
• Ability to contribute/manage client discussions on multiple topics
• Ability to manage client relationships as a single point of contact
• Ability to learn new skills with little guidance to meet client needs
• Ability to thrive and collaborate in a team environment

Americans with Disabilities Act (ADA) Requirements

• Physical: Able to push, pull, lift or carry objects under 25 pounds. Perform moderately difficult motor skills such as operating a computer keyboard. Frequently walk, stand and sit for prolonged periods of time.
• Sensory: Able to read the fine print in written documents and use visual discrimination in reading documents, including color discrimination. Distinguish normal sounds with some background noise, as in answering telephones. Able to speak clearly and make self-understood while also understanding others using the English language.
• Cognitive: Continuously able to concentrate on fine detail with constant interruption. Frequently attend to task/function for more than 60 minutes at a time. Must understand and related to the theories behind several related concepts. Continuously remember multiple tasks/assignments given to self and others over a long period of time.
• Environmental Conditions: Function is a general office environment under normal conditions (heat and air-conditioned building).

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 61,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

• The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, Texas. This position is in our Calgary office.
• Oildex is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Interested applicants should send their resume to hradmin@oildex.com.

Position Summary

With minimal supervision, performs a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices including mobile devices for the entire organization. Performs a variety of project tasks and requires excellent communications skills with the ability to work with users diplomatically and skillfully. Exercises judgment and decision making in the diagnosis and resolution of computer hardware and software problems. Typically acts as a point of contact in the Technical Support area coordinating efforts amongst other team members.

Key Responsibilites

• Processes requests to Add/Change/Delete user accounts and profiles throughout the environments
• Provides end user support or Microsoft Windows, MacOS, iOS and Android platforms
• Tracks and maintains accurate inventory of all hardware and software
• Deploys and upgrades hardware and software with little oversight
• Assists in ensuring that enterprise-wide standards are met
• Provides technical support to local users and remote teams
• Assists in the support and maintenance of local and remote office infrastructure
• Interfaces with vendors and service providers
• Performs workstation deployments, hardware and software configuration and acts as a resource to all departments on technology issues
• Intermediate technical and analytical skills and basic knowledge of current technology where consistent with industry standards
• Keeps abreast of new technology products, services, and software

Skills & Experience

• Our confidence in your ability stems from your knowledge and experience:
• Requires high school diploma or equivalent supplemented by advanced technical training in a related field.
• 1-3 years of experience in a technical support or customer service role with emphasis on technology.
• A+ certification desired
• MCSA certification preferred
• Demonstrates excellent interpersonal, verbal and written communication skills
• Ability to leverage technical skills in the achievement of team objectives
• Able to concentrate on a variety of clearly defined processes requiring an established approach for resolution
• Effective relationship building and management
• Able to work autonomously in providing exceptional customer service
• Dependable with a good work ethic, demonstrated initiative, ownership of issues
• Works collaboratively and cooperatively in a team environment
• Strong organizational skills, sets priorities and meets deadlines
• Adept at solving complex issues

In return for your expertise, Oildex offers endless learning opportunities in an open, collaborative, design-centered work environment where hard work, fun and a positive work-life balance are always top priorities.

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 67,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

• Enjoy our flexible vacation policy.
• Live a balanced life by working flexible hours at a sustainable pace.
• Build relationships in our games room and at company.
• Be part of the Oildex culture which was Great Place To Work-Certified in 2017.
• We offer a positive, casual, and flexible work environment.
• The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, and Tennessee. This position will be located in our Denver location.
• Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

If this excites you and you feel up to the challenge, then send an email to hradmin@oildex.com and let’s get the conversation started. We can’t wait to meet you!

Position Summary

Company Overview

Oildex is owned by Accel-KKR, a leading global private equity firm. Oildex provides software solutions that significantly improve the flow of business information as well as operational efficiencies for companies in the North American oil and natural gas industry. We build products that organize the flow of information in oil and gas and make it universally accessible to our users. The Product Management team works closely with our engineers to guide products from conception to launch. As part of the Product Management team, you bridge the technical and business worlds as you design services that our customers love. You’ll work with team members from Engineering, Sales, Marketing, and Finance, to name just a few. You have a bias toward action and can break down complex problems into steps that drive product development at high speed. As a Product Manager, you will be part of shaping Oildex’s next killer product.

One of the many reasons Oildex consistently brings innovative, impactful products to market is because of the collaborative work we do in Product Management. With eyes focused squarely on the future, our team works closely with creative and prolific engineers to help design and develop technologies that improve access to the industry’s information. We’re responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting and tailoring our solutions to all the markets where Oildex does business.

Position Summary
You will be responsible for developing solutions and implementing requirements to support the growth of Oildex Data Exchange and Owner Relations products across the energy industry. This includes product planning for revenue, jib, gas statement, and run ticket data exchange. Working closely with our engineering and other product areas to define the right structure to support our products.

Key Responsibilites

• Launch products
• Identify market opportunities and define product vision and strategy
• Understand customer needs and gather product requirements
• Develop new products and enhance existing products
• Engage closely with the engineering team to help determine the best technical implementation methods as well as a reasonable execution schedule
• Solid organizational skills including attention to detail and multi-tasking skills to meet deadlines.
• Strong technical abilities
• Works collaboratively and cooperatively in a team environment
• Ability to assume responsibility quickly, independently, and expedite sound decisions
• Excellent written and oral communication skills with proven ability to quickly absorb technical concepts and effectively communicate them to a non-technical audience
• Strong analytical, troubleshooting and problem-solving skills

Skills & Experience

Position Summary

We are the market leader in cloud-based financial supply chain automation for the oil and gas industry and the most widely used distribution platform of upstream oil and gas accounting and royalty information. We have the largest B2B network in oil and gas with over 250 buyers, 67,000 vendors and process $130 billion in spend annually. We’re growing fast with two recent acquisitions and plans to launch several new business lines.

What we’re looking for

• You’re familiar with technologies and skill sets such as C#, .NET Core, JavaScript frameworks, Microservices, T-SQL, RESTful API design, OAuth, writing secure code and UX design principals.
• You encourage and empower others to achieve more.
• You are not daunted by large, demanding applications.
• You know that pairing with others is great for mentoring and learning; it’s just a better way of doing things.
• You embrace change and are always looking to improve things with a positive outlook. The status quo was yesterday.
• You challenge your colleagues, and you appreciate when they challenge you.

Key Responsibilites

Your challenge should you wish to accept it

• Wear many hats, doing whatever it takes to turn business opportunities into solutions for our clients.
• Work closely alongside your teammates in cross-functional teams to build valuable software that delivers a great user experience across smartphones, tablets and desktops.
• Leverage Agile and Lean thinking by releasing often, collaborating daily with clients and pivoting with new information.
• Never stop learning new technologies and skills that help you drive success for you and your team.

Skills & Experience

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 67,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

• Enjoy our flexible vacation policy.
• Live a balanced life by working flexible hours at a sustainable pace.
• Build relationships in our games room and at company.
• Be part of the Oildex culture which was Great Place To Work-Certified in 2017.
• We offer a positive, casual, and flexible work environment.
• The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, and Tennessee. This position will be located in our Austin location.
• Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

HRadmin@oildex.com is accepting resumes now. We’re looking for exceptional developers at all levels of seniority. Apply today!

Position Summary

We are the market leader in cloud-based financial supply chain automation for the oil and gas industry and the most widely used distribution platform of upstream oil and gas accounting and royalty information. We have the largest B2B network in oil and gas with over 250 buyers, 60,000 vendors and process $130 billion in spend annually. We’re growing fast with two recent acquisitions and plans to launch several new business lines.

Key Responsibilites

What we’re looking for:

• You’re familiar with technologies and skill sets such as AWS, IIS, .NET, JavaScript, writing SQL with performance in mind, RESTful API design, writing secure code and UX design principals.
• You encourage and empower others to achieve more.
• You are not daunted by large, demanding applications.
• You know that pairing with others is great for mentoring and learning; it’s just a better way of doing things.
• You embrace change and are always looking to improve things with a positive outlook. The status quo was yesterday.
• You challenge your colleagues, and you appreciate when they challenge you.
• You have a degree in Computer Science or Engineering, or you have been developing software since you were knee-high to a grasshopper… because it was fun.

Skills & Experience

Your challenge should you wish to accept it:

• Wear many hats, doing whatever it takes to turn business opportunities into solutions for our clients.
• Work closely alongside your teammates in cross-functional teams to build valuable software that delivers a great user experience across smartphones, tablets and desktops.
• Leverage Agile and Lean thinking by releasing often, collaborating daily with clients and pivoting with new information.
• Never stop learning new technologies and skills that help you drive success for you and your team.

Perks

• Enjoy our flexible vacation policy.
• Live a balanced life by working flexible hours at a sustainable pace.
• Build relationships in our games room and at company.
• Be part of the Oildex culture which was Great Place To Work-Certified in 2017.

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 67,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

• We offer a positive, casual, and flexible work environment.
• The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, and Tennessee. This position will be located in our Savannah, Tennessee location.
• Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

HRadmin@oildex.com is accepting resumes now. We’re looking for exceptional developers at all levels of seniority. Apply today!

Position Summary

We are looking for an outstanding Junior Accountant to join our expanding team. This will be a temporary position with a strong possibility of fulltime employment. The ideal candidate will have advanced problem solving and interpersonal skills, ability to work independently and have previous experience with month end close. This role will combine month end as well as project and process improvement oriented responsibilities.

Key Responsibilites

Required Skills and Abilities

• • Ability to professionally interface with clients over the phone or through email regarding billing and collection activities.
  • Strong self-motivation, and the ability to work both independently or with a team.
  • Proven ability to manage multiple projects with attention to detail.
  • Excellent written, oral and interpersonal communication skills.
  • Able to identify, champion, develop, and implement enhancements to policies and processes.
  • Works collaboratively and cooperatively in a team environment.
  • Strong organizational skills, sets priorities and meets deadlines.

Essential Duties and Responsibilities

• Manage deferred revenue, fixed asset and prepaid expenses schedules
• Reconcile various other G/L accounts
• Reconcile daily credit card transactions
• Monthly billing and revenue reconciliations
• Assist with analyzing monthly expenses and researching any discrepancies
• Review employee expense reports for documentation and approvals
• Work closely with Accounting Manager to implement process improvements
• Various other projects and duties as assigned
• Provides accounting and clerical support to the accounting/finance department.
• Informs management and compile reports/summaries on activity areas.
• Functions in accordance with established standards, procedures, and applicable laws.

Skills & Experience

Skills/Experience

• 1 – 3 years of experience in a junior staff accountant role
• Solid understanding of GAAP and Revenue Recognition
• Proven ability to calculate, post and manage accounting figures and financial records; experience with basic reconciliations
• Intermediate to advanced Excel skills
• NetSuite and Avalara experience is a plus
• Proficiency in accounting software and tools.

Education

• Bachelor’s degree in Accounting required

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 67,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

• We offer a positive, casual, and flexible work environment.
• The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, Texas. This position will be located in our Denver location.
• Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Position Summary

The Client Support Analyst is a position that provides customers and end users with product support by providing world-class customer service. This position is the first line of application support to our customers with a focus on our Vendor and Operator inquires. Also, the Customer Care Analyst will work closely with our Senior Customer Care Analysts on escalating issues and driving support cases to closure.

Key Responsibilites

Essential Duties and Responsibilities

• Provides first-level support of Oildex’s software applications, data, products, and services. Answers, evaluates, and prioritizes service requests received via telephone, voice mail, e-mail and web chat.
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the solution to solve the problem; and following up to ensure resolution.
• Responds to internal and external customer questions efficiently and effectively through the use of active listening, personalization techniques, and focusing on adding value.
• Handles customer problems that appear to arise from the use of the product.
• Logs and tracks calls using ServiceNow, and maintains history records and related problem documentation. Documents customer requests, troubleshooting procedures, follow-up actions items, assigned to Senior Customer Care Analyst, and conversations with customers, including instructions communicated to customers intended to resolve their issues.
• Records resolution information in ServiceNow and maintains accuracy of help desk database.
• Helps create efficiencies, reduce processing risk, and enhance the client’s experience.
• The Customer Care Analyst will escalate to a Senior Customer Care Analyst if an issue cannot be resolved within 30 minutes and qualifies as a more advanced fix.
• Works well in group problem solving situations. Looks for ways to improve and promote quality.
• Adds value for customers by building relationships and trust through customer interactions and manages difficult or emotional customer situations; Responds promptly to customer needs and solicits customer feedback to improve service.
• Investigates and validates reported issues to assess risk and exposure; driving prioritization discussions.
• Communicates with Senior Customer Care Analysts regarding escalated tickets and advanced solutions to customer inquiries.

Skills & Experience

• Minimum 1+ years Customer Service environment where application support is a primary job function preferred
• Experience with Trouble Ticketing Software or ServiceNow is desired
• Windows, Microsoft Office, and MacOS knowledge
• Excellent written and verbal communication skills; Able to articulate issues in both a technical and non-technical manner
• Works with peers and other team members to problem solve and continually find ways to improve and promote a quality organization
• Works independently in a fast-paced customer service environment without required immediate supervision

Education

• High school diploma or equivalent required.
• Bachelor’s degree preferred

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 67,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

• We offer a positive, casual, and flexible work environment.
• The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, Texas. This position will be located in our Denver or Houston location.
• Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Transzap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Interested applicants should send their resume to hradmin@oildex.com.

Position Summary

The Enterprise Account Executive is a position in which the primary objective is to sell Oildex’s business application/solutions and related services to new logo customers.

Key Responsibilites

• Manage a geographic sales territory, identify new logo opportunities, effectively qualify leads, build a balanced pipeline of opportunities, accurately forecast, effectively manage internal resources and develop successful account selling strategies
• Responsible for lead generation and sales activities
• Team with Account Managers, Product Managers, and other company resources to develop and win new opportunities
• Shares resources, time and knowledge freely with teammates
• Gets along with others and treats everyone with respect

Skills & Experience

• 3+ years of successful experience selling financial, accounting or transactional software. SaaS sales experience a plus
• Experience in Oil & Gas industry strongly preferred
• Highly developed selling, customer relations and negotiation skills
• Ability to penetrate new accounts. Meet and establish credibility with key stakeholders and decision makers
• Ability to close deals on his or her own
• Creative thinker in building solutions for prospects
• Consultative sales approach to working with prospective customers
• Self-starter capable of performing role with minimal supervision
• Leverage existing relationships to proactively uncover new opportunities
• Entrepreneurial approach to territory and assigned accounts.
• Ownership of the entire sales process, especially closing opportunities
• Strong analytical and problem solving skills
• Solid organizational skills including attention to detail and multi-tasking skills to meet deadlines
• Works collaboratively and cooperatively in a team environment
• Strong networking skills in B2B and Oil & Gas companies
• Excellent written, verbal, interpersonal and presentation skills with the ability to effectively articulate business cases and solutions

Education

• High School Diploma or equivalent required
• Bachelor’s degree a plus

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 61,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

• The Company is headquartered in Denver, Colorado, with major offices in Calgary, Alberta, Houston, Texas, and Austin, Texas. This position will be located in our Houston office.
• We offer a positive, casual and flexible work environment
• Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Oildex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Interested applicants should send their resume to hradmin@oildex.com.

Position Summary

We are seeking candidates with oil and gas accounting/land experience to join our call center services team. Oildex provides owner and vendor relations call and email support services to several companies. These are typically work from home positions and all training/equipment is provided.

Key Responsibilites

• • Demonstrated ability to manage multiple tasks and clients.
  • Ability to multi-task between several critical client situations at the same time.
  • Ability to professionally interface with clients over the phone or through email.
  • Strong self-motivation, and the ability to work both independently or with a team.
  • Strong organizational skills, sets priorities and meet deadlines.
  • Excellent written, oral and interpersonal communication skills.
  • Preferred Bilingual in Spanish/English

  Essential Duties and Responsibilities

  • Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P.
  • Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
  • Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations.

Skills & Experience

• 2-5 years of industry related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.
• Proficiency in all Microsoft Office applications and various oil and gas software programs.

Education:

High School degree or equivalent

Company Overview

Oildex is transforming the way oil and gas companies manage their financial operations. Over 250 operators, 61,000 suppliers, dozens of financial institutions and millions of mineral rights owners in North America use the Oildex Network to seamlessly and securely collaborate across their financial supply chains, automate key business processes, eliminate the high cost and errors of paper, and obtain access to key data to make more informed business decisions.

Additional Information

• We offer a great remote opportunity for an experienced professional in oil and gas/land experience.
• The Company is headquartered in Denver, Colorado, with major offices in Houston, Texas, and Calgary, Alberta. This position can be located anywhere in the United States.
• Oildex is committed to providing equal treatment and equal employment opportunities to all applicants and employees. Oildex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, basis disability or any other federal, state or local protected class.

Interested applicants should send their resume to hradmin@oildex.com