, is committed to safeguarding the privacy of client information. We know that security is a paramount concern, hence, we use multiple levels of security to protect client data.
Questions regarding this policy should be directed to Customer Support.
1. Private information about our clients.
- Private information about our clients.
- Legal Disclaimer.
- Links to third party information.
- Web server logs.
- Proprietary Data.
- Cookies - What are they and how are they used?
- How can clients access, update or delete their information?
- What security procedures are in place to protect the loss, misuse or alteration of client data?
- Contract Variance.
Private information about our clients must be gathered to set up the client's account within the Oildex transaction system. General information such as names, mailing address, phone numbers, email address, and IP address are required to enable transactions between Trading Partners within the Oildex system. This information is used strictly within the domain of the Oildex system, and for Oildex related communication. Transzap will not make its client list available to any other company or individual without your prior consent. Transzap may also use client contact information for billing purposes, newsletters, notification of Oildex service updates, and other business related communication.
Non-registered customers may on occasion submit personal information on an online form to request product information, or to enroll in a seminar. This information is treated with the same guidelines as we treat our client data.
2. Legal Disclaimer.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
3. Links to third party information.
The Oildex website aggregates information derived from the World Wide Web and other resources. We have made an earnest effort to use only the most reliable sources of information and to keep the information current. However, we cannot guarantee the accuracy of the information derived from third-party sources.
These materials are provided by Transzap, Inc. as a service to its users on an "as is" basis and may be used for information purposes only. Transzap assumes no responsibility for error or omissions in these materials. Transzap makes no commitment to update the information contained herein. Transzap makes no, and expressly disclaims any, representations or warranties, express or implied, regarding the Oildex website, including without limitation the accuracy, completeness, or reliability of text, graphics, links, and other items accessed from or via this Website. No advice or information given by Transzap or any other party on this website shall create any warranty or liability. Transzap does not warrant or make any representations regarding the use or the results of the use of the materials in this site or in third-party sites in terms of their correctness, accuracy, timeliness, reliability, or otherwise. Under no circumstances shall Transzap or any of its affiliates, respective partners, officers, directors, employees, subsidiaries, agents, or parents be held liable for any damages, whether direct, incidental, indirect, special, or consequential damages, and including, without limitation, lost revenues or lost profits arising from or in connection with the use, reliance on, or performance of the information on this website.
4. Web server logs.
Transzap logs certain information from your browser session when you visit the Oildex website. This information includes your domain name and IP address, your browser version, your operating system, the URL you came from, the pages you visit within the Site, and the URL to which you go upon leaving the Site. This information is used in an aggregate form only, to monitor Site performance, utilization of features and services, traffic trends, and browser versions.
5. Proprietary Data.
Transzap is a customer centered Application Service Provider. We recognize that customer data including but not limited to Invoices, Joint-interest Billings, Authority for Expenditures (AFEs), production data, and revenue Checkstub information that resides on our database servers is the proprietary property of our customers and/or their data providers, and we commit that we will not compromise this entrusted data or resell it to a third party. In addition, we recognize and share the concerns of our customers about the potential of data mining of this proprietary data, and we will not perform data studies comparing the specific performance of any individual identified customers without the express written consent of the customers identified.
We reserve the right to show "aggregate" statistics of total throughput by product on our website for marketing, industry study groups, and capital raising events. Efforts will be made to assure that individual companies will not be recognizable in these aggregate statistics. Transzap also reserves the right to use data where companies have given explicit permission.
6. Cookies - What are they and how are they used?
A cookie is a piece of data stored on the user's computer tied to information about the user. There are two types of cookies, session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Transzap does not use persistent cookies on the website, however, if a user logs into the Oildex system, a session ID cookie is used to maintain the session of the user.
7. How can clients access, update or delete their information?
Registered customers each have their own User ID and password, and each user must sign on with the correct ID and password to enter the Oildex Connect system. Passwords are encrypted and cannot be accessed. If a customer forgets their password, the administrator must create a new one. The client's Oildex administrator maintains each user's profile information. Members see only the information authorized for their use. The company's administrator sets up each user within the system, sometimes with the assistance of Oildex support personnel. Users that do not have administrative rights, can only access their own profile information. Contact your company's administrator to clarify what rights you have within the system. A detailed discussion of this topic is available to registered users within the online help documentation.
8. What security procedures are in place to protect the loss, misuse or alteration of client data?
Transzap employs state-of-the art methods to protect your proprietary assets including data encryption, virus protection, regular data back-up, redundant systems, firewall and 24/7 physical site security. While these features together provide security for your proprietary data, we cannot guarantee the security of any information you disclose online. You acknowledge that you are aware of security and privacy limitations, including but not limited to (1) the possible limitations of security, privacy and authentication measures and features in this system; and (2) that data or information on the Site (a) may be subject to eavesdropping, sniffing, spoofing, forgery, spamming, "impostering", tampering, breaking passwords, harassment, fraud, electronic trespassing, hacking, nuking, system contamination (including, without limitation, viruses, worms and Trojan horses) causing unauthorized, damaging or harmful access and/or retrieval of information, or (b) may be subject to other security or privacy hazards, or (c) may not reach its destination, or (d) may reach an erroneous address or recipient. Transaction security must be safeguarded in three stages to ensure the protection of client data, (1) Transzap data storage, (2) data transmission, and (3) client data storage.
Transzap data storage
- To provide secure storage, documents and files are stored on servers located off-site at our Network Operating Center (NOC). The servers are protected around the clock everyday of the week by dedicated security professionals who monitor the physical infrastructure. Data is backed up regularly and archived for client access.
- To ensure secure transmission, your documents and files are encrypted before transmission to our servers with 128-bit SSL (Secure Socket Layer). This is the most current and advanced security standard for e- commerce transactions available.
Client data storage
- Transzap ensures the data integrity throughout the life-cycle of the transaction. However, after the data is imported into a client's back-office accounting system, the client assumes responsibility for that information.
9. Contract Variance.
All legally binding contracts between Transzap, Inc. and a client will supersede this policy in the event of a discrepancy between this policy and such contracts. Additional restrictions related to privacy and security may also be in effect, according to the content of each client's specific contract.
Should you have any questions or concerns, please do not hesitate to contact our Customer Support department by emailing email@example.com